- Fino Payments Bank Customer Care Toll-Free Numbers:
- 022 6868 1414 (You can call them between 9 am to 7 pm all 365 days.)
please note that these numbers can change, and it's always advisable to verify the information from the official Fino Payments Bank website or contact the bank through their official channels for the most up-to-date details.
- Here are some key points about Fino Payments Bank:
- Background:
- Established in 2007, Fino Payments Bank is a commercial banking company headquartered in Navi Mumbai, India.
- Parent organization: FINO PayTech.
- Payment Bank Concept:
- Fino Payments Bank operates as a payments bank, a unique banking model introduced by the Reserve Bank of India (RBI).
- Payments banks focus on providing basic financial services such as savings accounts, remittances, and payments, targeting unbanked and underbanked populations.
- Services Offered:
- Savings Accounts: Fino Payments Bank provides savings accounts with lower transaction costs, making banking accessible to a wider audience.
- Remittance Services: The bank facilitates domestic and international money transfers, catering to the needs of migrant workers and families.
- Bill Payments and Recharges: Customers can conveniently pay bills and recharge mobile phones through the bank's platform.
- Insurance and Loans: Fino Payments Bank also offers micro-insurance and small-ticket loans to its customers.
- Technology Integration:
- Fino Payments Bank leverages technology to provide seamless and user-friendly services, including mobile banking and digital transactions.
- The bank's tech-driven approach enhances accessibility for customers, especially in rural and remote areas.
- Financial Inclusion:
- Fino Payments Bank plays a crucial role in promoting financial inclusion by reaching out to the unbanked and underprivileged sections of society.
- Through its widespread network of branches and business correspondents, the bank extends its services to remote areas.
- Partnerships and Collaborations:
- Fino Payments Bank has formed strategic partnerships with various entities to expand its service offerings and improve its reach.
- Collaborations with government initiatives and other organizations contribute to the bank's mission of financial inclusion.
- Regulatory Compliance:
- As a payments bank, Fino operates under the regulatory framework set by the Reserve Bank of India, ensuring compliance with guidelines and standards.
- Social Impact:
- Fino Payments Bank's operations have a positive impact on society by empowering individuals and businesses through financial inclusion and access to banking services.
- Additional Notes:
- Limited physical branches: Relies heavily on a network of Fino Mitra (agents) for customer outreach.
- Regulatory restrictions: As a payments bank, cannot offer credit products or full-fledged banking services.